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Case Study: Zdrowa Chwila

Here is a success story where our AI assistant plugin revolutionized the daily operations of "Zdrowa Chwila," turning wasted time into increased profits.

The Problem: Repetitive Questions Wasting Time

"Zdrowa Chwila" spent several hours a week answering the same customer questions. These queries mostly concerned easily accessible details: **delivery time and options, product prices, return policies, or current color availability.** This inefficient use of employee time slowed the company down and prevented them from focusing on more important tasks, like marketing.

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Our Solution: An Intelligent AI Assistant

Despite initial skepticism, we implemented one of the first versions of our AI assistant plugin. We designed a tool that instantly answered all these repetitive questions, providing precise information in a matter of seconds.

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A Better Customer Experience

Most solutions on the market require a customer to provide an email address just to ask a simple question. Our assistant completely eliminated this step, allowing for immediate interaction, which significantly increased user satisfaction.

The Results: Recovered Time, Increased Profits

The results were impressive. "Zdrowa Chwila" quickly realized how much they gained.

Saved Time

Employees recovered **several hours a week** that they previously wasted on routine answers. This valuable time could now be used for more strategic activities, such as improving their marketing.

Increased Sales

Thanks to instant responses, customers no longer had to wait hours or even days for the information needed to make a purchase decision. This translated into a **significant increase in profits.**

Improved Customer Service

Customers were extremely satisfied. The quick and hassle-free support, without the need for logging in or providing data, built trust and a positive experience that sets "Zdrowa Chwila" apart from the competition.

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